At Nail En-V, we are committed to providing our clients with a safe, comfortable, and enjoyable experience. Our policies are designed to ensure the satisfaction and well-being of all our customers. Please take a moment to review our salon policies: Appointments: Appointments are preferred to ensure availability, however, walk-ins are welcome based on availability. To schedule an appointment, please call us at (480) 838-6245 or visit us at 1657 S. Dobson Rd, #102, Mesa, AZ 85202. We kindly request a 24-hour notice for any appointment changes or cancellations. Health and Safety: We prioritize the health and safety of our clients and staff. All equipment and tools are sanitized and sterilized before each use. Disposable liners are used for pedicure bowls for each client. Clients with any contagious conditions are kindly asked to reschedule their appointments for the safety of others. Masks are required for all clients and staff members in accordance with local health guidelines. Payment: We accept cash and major credit cards. Gratuities are appreciated and can be given directly to your service provider in cash or added to your credit card payment. Children Policy: We love children, but for safety reasons and to maintain a relaxing atmosphere for all clients, we request that children not accompany you during your appointment unless they are receiving services. Service Guarantee: We stand behind the quality of our services. If you are not satisfied with your service, please let us know during your appointment so we can address any concerns promptly. Late Arrivals: We understand that unforeseen circumstances may arise. However, arriving more than 15 minutes late may result in the need to reschedule your appointment to avoid inconvenience to other clients. Gift Certificates: Gift certificates are available for purchase and are non-refundable. They must be presented at the time of service. Feedback: We value your feedback as it helps us improve our services. Please feel free to share your thoughts with us at any time. Thank you for choosing Nail En-V Salon. We look forward to pampering you and providing you with an exceptional nail care experience.